Why do I owe this?

You have an outstanding toll bill that went unpaid and escalated to violation(s), which now include additional fees, or

You had traveled through an E-ZPass Only Lane without a valid E-ZPass tag.

Why wasn't I notified?

You were sent (2) toll bills requesting payment for this debt. The toll bills were sent to the registered owner's address on file with the Department of Motor Vehicles, or

You were sent a violation notice for traveling through a dedicated E-ZPass Only Lane without a valid E-ZPass tag.

Will this affect my credit?

No

Can I dispute the fees?

No, your fees have already been significantly reduced.

Do I owe any other tolls or violations?

You may have other violations due that are not included in this offer. Call the Customer Service Center at (844) 826-8400 to see if there are other outstanding violations.

I believe I received this letter in error, what can I do?

Please call the NYSTA Settlement Offer Help Line at (833) 441-3748.

What will happen if I do not take advantage of the Settlement Offer?

Failure to respond to this Toll Violation Settlement Offer promptly, may result in the referral to a collection agency for and/or suspension of your vehicle registration by the New York State Department of Motor Vehicles under 15 New York Codes, Rules and Regulations (NYCRR) § 127.14 or suspension, revocation or renewal hold of your vehicle registration under a reciprocal agreement with your home state as authorized for New York State by Vehicle and Traffic Law § 518 and/or pursuant to your home state's related vehicle registration laws, rules and/or regulations.

This offer does not apply to violations issued by the MTA Bridges and Tunnels, Port Authority of NY&NJ, and other outstanding Thruway violations. The Thruway Authority reserves the right to terminate this Toll Violation Settlement Offer at any time.

Can I pay in installments?

Yes, but the Settlement Offer must be paid in full by the end of this Toll Violation Settlement Offer program.

Can I just pay for the tolls and have the fees waived?

No, fees were significantly discounted and cannot be waived.

Once a Settlement Offer payment is made, how soon does this update in my account?

Please allow up to 7 business days for this payment to be reflected in your account.